Every now and then, Brandon Optics receives feedback from our customers on our services and products. This page will show some comments made by our customers.
Hi, I ordered the Sightron scope after you got back to me through this messenger system. I noticed that you already started the mailing process even though it was likely after your business hours. Thank you! Customer service is excellent. You will have a repeat customer and I will tell others as your site does not come up with the first wave of results from a google search, which is too bad as your store carries superb product at very good prices and higher end shooters would appreciate your selection. Also, thank you for having a special program for the military. I spent a year doing trauma work with Afghan vets a few years back and can affirm that they deserve our support. W. Nadler Ph.D. C.Psych.
March 23rd, 2009 - Kimberly, Idaho, U.S.A.: Mr. Bob McDonald had bought the T90ED Spotting Scope previously and wanted to get a tripod to go along with it. Through this web store, he bought the TR-154-11 Tripod/Head combo and emailed us about both the products and the customer service. This is his comment after receiving the items through mail:
Thanks! The TR154-11 tripod arrived and your advice was good. It really is built well and works good with T90 ED scope. Thanks for the T2 ring canon , it will work well with the XSI Canon D450 EOS camera I just purchased. Thanks all the items I have purchased have been well built and useful . Dealing with you has been easy and I will continue also I will advise all friends about your good merchandise and service !! Thanks.
March 6th, 2009 - Calgary, Alberta, Canada: Mr. Scott Bungay received a Laser Collimator as a gift over the Winter holidays and had a problem with the brightness setting dial. He mailed the item back to us and we replaced it and sent it back to him as quickly as possible. This is a comment he made after receiving the new Laser Collimator:
Hello, I received my collimator this week. Thank you very very much for the fast service, and helping to take care of my problem! I am very satisfied with your customer service!! I will recommend your products to everybody I know,
Thanks again for everything,
March 6th, 2014 - Hi, folks in Vancouver ! I'm more than just pleased with the scopes I purchased from You. The small one, went on a brand new SAKO 85 Bavarian in .300WSM....just sighted it in, the other day....perfect match. ( 7x32--1")....The 2.5-10x50 was attached to my BABE...( an honor for this scope ) a BROWNING SAFARI, IN.338 WM, manufactured in Belgium in the early 70's....but was never fired. Condition NIB....I had some trouble finding the appropriare bases for it...but my gunsmith found them.!!! He was also excited, when he heard, what I paid for that scope. AND # 3, ALSO A 2.5-10 X 50 WENT TO MY BROTHER -IN-LAW IN AUSTRIA,...HE'S VERY PLEASED...SHOT 3 WILD BOAR LAST SATURDAY, WITH THIS SCOPE ON HIS 9.3X 62 MAUSER REPEATER. ...YOU'VE GOT 2 ! HAPPY CUSTOMER, WITHOUT PUTTING A SECOND MORTGAGE ON THE PROPERTY. I DO OWN A BLASER R 93 VARMINT IN .308 WIN WITH A ZEISS ON IT....BUT I PAID MORE FOR THE SCOPE / MOUNTS THAN THE RIFLE ITSELF. THE OLIVON TRACKER DOES THE SAME JOB......FOR DEFINITELY LESS MONEY. AND THE SAME ACCURACY. ( PERFORMANCE--ILLUMINATED RETICLE )...JUST NOT HAVING THE RANGE-FINDER BUILT-IN....BUT THIS IS A LUXURY ANYWAY...AND VERY SELDOM REALLY USED. ALL I CAN SAY.....FOR THE ZEISS'S, SWAROVKI'S, LEUPOLD'S, ETC....YOU HAVE TO PAY FOR THE NAME,,,,,,NOT THE SCOPE...BECAUSE OLIVON DOES THE SAME PERFORMANCE FOR A FRACTION OF THE PRICE OF THOSE " BIG SHOT NAMES". THANK YOU AGAIN...AND " I'LL BE BACK-HASTA LA VISTA" ( quoting Arnold -my country men--Schwarzenegger ) --Peter J. Glanz.....Picton, Ont. Canada.
June 16th, 2017 - Thank you so much again! I had imagined that if an extension tube was needed it would be AFTER the extender in the optical train, instead of before. As you can tell, I cannot get my head wrapped around the principles of optics. I had a very satisfying observing session with Jupiter and Saturn last evening with the 71L tube in as instructed.
I shall endeavour not to bother you folks again for awhile. You have been so helpful to me, and I really do appreciate your patient guidance. Thank you in particular, David, for your help in procuring my beautiful scope and coordinating this question-and-answer dialogue.