Kowa

After 50 years of spotting scope development, Kowa has incorporated their world famous Prominar Fluorite lens technology into their binoculars for an impressive viewing experience free of chromatic aberration. Most significantly, Kowa is the only lens manufacturer that utilizes a pure fluorite crystal objective in the Prominar series spotting scopes, a feature that gives the highest optical performance available.
The Kowa TSN-883 spotting scope, which features an outstanding 88mm diameter lens (one of the largest in the industry), and is stocked by Eurooptic, has become a standard for long range shooters, birding enthusiasts and advanced digiscoping users desiring the highest quality spotting scope. This spotting scope consistently ranks as one of the highest in optical quality when reviewed by independent sources.
Kowa Warranty Service Process for Canada
Kowa offers a limited lifetime warranty on its optical products, covering defects in materials and workmanship under normal use. However, electronic components and accessories may have a shorter warranty period.
For Canadian customers, warranty service is handled through authorized dealers like Brandon Optics or Kowa’s official service centers.
Step 1: Contact Kowa Support or Your Dealer
Before shipping your product for service, verify warranty eligibility and troubleshooting steps.
- Kowa Optical Canada Support:
- Email: [email protected]
- Website: www.kowaoptic.com
Step 2: Gather Required Information
Prepare the following details for your warranty claim:
- Product model and serial number
- Proof of purchase (receipt or invoice)
- Description of the issue
- Photos or videos (if applicable)
Step 3: Shipping Instructions
If the claim is approved, Kowa or the authorized distributor will provide instructions on where to send the product.
- Shipping Address (subject to confirmation):
Kowa Service Center (Exact location will be provided upon claim approval) - Customers are usually responsible for shipping costs to the service center, while Kowa covers return shipping if the issue is under warranty.
Step 4: Processing & Repair
- Once received, the product will be inspected. If covered under warranty, Kowa will either repair or replace the unit at no cost.
- Expected turnaround time is 4–6 weeks, depending on the issue.

