Kowa

After 50 years of spotting scope development, Kowa has incorporated their world famous Prominar Fluorite lens technology into their binoculars for an impressive viewing experience free of chromatic aberration. Most significantly, Kowa is the only lens manufacturer that utilizes a pure fluorite crystal objective in the Prominar series spotting scopes, a feature that gives the highest optical performance available.

Chromatic aberration, which is the dispersion of light within a lens and is visible as a purple fringe when viewing, has been dramatically reduced through the use of a fluorite crystal lens. Most other lens makers use a fluorite coating which is less expensive and not as optically clear as a Kowa Prominar lens.

The Kowa TSN-883 spotting scope, which features an outstanding 88mm diameter lens (one of the largest in the industry), and is stocked by Eurooptic, has become a standard for long range shooters, birding enthusiasts and advanced digiscoping users desiring the highest quality spotting scope. This spotting scope consistently ranks as one of the highest in optical quality when reviewed by independent sources.

Warranty:

Kowa warrants all binoculars and spotting scopes to be free of defects in materials and workmanship and to function satisfactorily under normal conditions during the lifetime to the original owner. If at any time these products are found to have defects in materials or workmanship, Kowa will, at its discretion, repair or replace them free of charge, when requested by the original owner. Kowa cannot honor the guarantee of Kowa products that have been disassembled, modified, or worked on by anyone not authorized by Kowa. Warranty is void if damage results from unauthorized repair, alteration, abuse, or misuse. The warranty does not cover defects due to normal wear and tear. Kowa shall use reasonable efforts to repair or replace any binocular or spotting scope covered by this warranty within 7-10 business days of receipt and will notify the customer if the repair should require more time.

Kowa Warranty Service Process for Canada

Kowa offers a limited lifetime warranty on its optical products, covering defects in materials and workmanship under normal use. However, electronic components and accessories may have a shorter warranty period.

For Canadian customers, warranty service is handled through authorized dealers like Brandon Optics or Kowa’s official service centers.

Step 1: Contact Kowa Support or Your Dealer

Before shipping your product for service, verify warranty eligibility and troubleshooting steps.

Kowa Optical Canada Support:
- Email: [email protected]
- Website: www.kowaoptic.com

Step 2: Gather Required Information

Prepare the following details for your warranty claim:

Product model and serial number
Proof of purchase (receipt or invoice)
Description of the issue
Photos or videos (if applicable)

Step 3: Shipping Instructions

If the claim is approved, Kowa or the authorized distributor will provide instructions on where to send the product.

Shipping Address (subject to confirmation):
Kowa Service Center (Exact location will be provided upon claim approval)
Customers are usually responsible for shipping costs to the service center, while Kowa covers return shipping if the issue is under warranty.

Step 4: Processing & Repair

Once received, the product will be inspected. If covered under warranty, Kowa will either repair or replace the unit at no cost.
Expected turnaround time is 4–6 weeks, depending on the issue.

We are authorized Kowa dealer in Canada.

NOTE: Kowa's warranty is valid to U.S.A. and Canadian customers who have purchased this product from an authorized Kowa dealer in the U.S.A. or Canada.

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