Sightmark

Sightmark manufactures award-winning products that include riflescopes, gun sights, laser sights, night vision, range finders, flashlights, bore sights and other shooting accessories. Inspired by military and law enforcement technology, Sightmark products are designed for hunting, shooting and tactical uses. This Triple Duty concept ensures that every Sightmark product can be used for any tactical, competition shooting or hunting needs.

Sightmark is a worldwide distributor that works with the best retailers in the industry with dealers in all 50 states and a presence in over 40 countries. Our products are featured in leading industry publications such as Outdoor Life, Whitetail Journal, Field and Stream, Varmint Hunter and Guns Magazine, to name a few, and have been tested and recommended by the NRA, NAHC and NTOA.

Our products give every shooter the confidence to hit their target. Proud to serve our customers, Sightmark is headquartered in Mansfield, Texas where we offer customer-friendly tech, marketing and sales support. Sightmark also takes pride in research and development of various new products, ensuring that Sightmark stays up to date with the latest technologies and applying them to products. Sightmark also collaborates with other companies to ensure that innovative products make it to the market, which helps the outdoor market constantly expand and improve, so that generations of hunters and shooters get to enjoy the industry.

Sightmark has only the parts and labor come from China, but the product design, tech support, shipping department, sales staff and marketing are all based in the US. Their night vision comes from Russia and Belarus, but their Gen 3 night vision is made in Texas. They desgin all of their products here and then use a factory overseas to make them.

Warranty Link

http://www.sightmark.com/warranty.html

For Canadian customers, the warranty service process involves working through Sightmark’s authorized distributor. Follow these steps to ensure a smooth claim process:

Step 1: Contact Sightmark Support

Before sending your product in for service, it’s recommended to contact Sightmark customer support to verify warranty eligibility and troubleshooting steps.

Sightmark Customer Service
- Email: [email protected]
- Phone: 1-817-225-0310 (U.S. headquarters, may need to confirm Canadian service options)

Alternatively, you may check with the Canadian distributor where you purchased the product.

Step 2: Gather Required Information

When submitting a warranty claim, provide the following:

Product model and serial number
Proof of purchase (receipt or invoice)
Detailed description of the issue
Photos or videos (if applicable, to illustrate the problem)

Step 3: Ship the Product for Repair/Replacement

If Sightmark confirms that your product requires service, they will provide instructions on where to send it. You may need to ship it to:

Sightmark Service Center (U.S.)
Sightmark Warranty Dept.
2201 Heritage Parkway
Mansfield, TX 76063
USA

?? Important Notes for Canadian Customers:

You are responsible for shipping costs to Sightmark.
Include a detailed note with your contact information inside the package.
Mark the package as “Return for Warranty Repair” to avoid unnecessary customs fees.
Sightmark will cover return shipping costs if the issue is deemed a valid warranty claim.

Step 4: Processing & Repair

Sightmark will inspect the item and either repair, replace, or offer an alternative solution if the product is no longer available.
Turnaround time varies but typically takes 2–6 weeks depending on the issue.

Products (Total Items: 29)