Contact Us

Office/Warehouse: Located in Vancouver, BC, Canada. *** ONLINE BUSINESS ONLY. ***
Operation Hours: Monday-Friday, 10:00a.m. to 6:00p.m. (Pacific Time)

Brandon Optics Team

Our focus is on customer success through interaction throughout the sales process. We invite all customers to utilize our live chat, send us an email, or give us a call to meet your individual needs.

We prefer to communicate via online chat or email, as many of the inquiries we receive are technically detailed and best answered in writing — often with supporting links, documents, or videos that you can easily review or forward later. These methods also allow for asynchronous communication, helping to ensure no missed calls or miscommunication.. However, we understand that there are times when you need to talk to someone, so our contact number is also provided. Please use with discretion. If your call is not answered, we encourage you to reach out via online chat or contact form below, and we will get back to you as soon as possible.

Phone: 604-998-7071

Please use the Contact Form for the fastest response.
If you are inquiring about product information:
Please be sure to include the Part number or model number of the item, along with a brief description of it.
If you are inquiring about an order:
Please be sure to include your order ID number so we can reference it.